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Privacy Policy

All data provided by our customers to UPGREATING Lda will never be provided to third parties.

Under the DL67/98, of 26 October, all our customers have the right to access their data, so they can request via email , its update, rectification or elimination.

The website undertakes to respect the legislation in force on the protection of personal data and not to transfer, in any form or condition, this information to third parties.

This site may use cookies and/or web beacons when a visitor
has access to the pages and content therein. The cookies that can be used are associated (if applicable) only with the browser of a certain computer.

The computer data collected is namely those referring to the access point, received through browsers that include the IP (Internet Protocol) address, and cookies are generated with information about the page visited, which are installed on the computer systems where this option is activated.

Data obtained in this way is not individually identifiable. It is therefore not personal data and visitors remain anonymous.

The user may configure his computer so that it rejects the installation of the aforementioned "Cookie". The cookie will not use any information collection technology to recover information on the user's computer equipment, it is just an identifier.

The site collects information whenever there is a voluntary request from the visitor through one of the contact forms, requesting information. The data collected in this contact are intended exclusively for processing visitor requests and will not be used for any other purpose.

The servers where the website information is stored are located in the European Union. These servers are protected and maintained in accordance with the highest security standards and in order to comply with applicable privacy laws in force.

What are cookies?

Cookies are files that contain small pieces of information that are downloaded by your device when you visit a website. This facility allows the recognition of the user in his visits to the website and the respective configuration parameters and the consequent establishment of secure and private sessions, as well as the proper prevention of any attempt of unauthorized access and the adequate protection of data under the legally required terms. The use of Cookies on the internet is usual and in no way harms users' computers. Cookies perform several functions, namely helping those responsible for the website to understand how it is used, facilitating their navigation, saving their preferences and, in general, improving their user experience, also serving to ensure that the website shows you relevant content. The website uses temporary cookies to maximize the security of its services and to ensure the optimal provision of online services. The website does not use Cookies to record internet browsing, external to the Bank's website, or to record any type of personal or confidential information, which can be understood by any other website. The website also does not promote marketing or distribution of information, based on Cookies without prior authorization. For more information, please consult the following sections, as well as the Privacy Policy. Thus, Cookies allow the storage of information and the possibility of accessing the information stored on a user's terminal equipment, the processing purposes being those indicated below.


We use Cookies to:

  • Allow the registration of user data, respective configuration parameters and ensure proper prevention of any unauthorized access attempt;

  • Ensuring the privacy of any private area;

  • Collect information about which pages are most relevant to users;

  • Store marketing information and other preferences to improve your user experience;

  • Evaluate the effectiveness of our advertising and promotional campaigns in order to increase their performance.

We do not use Cookies to:

  • Store information that allows your personal identification;

  • Track your browsing after you have left one of our sites;

  • Using data stored in Cookies without consent in cases where prior obtaining of consent is required.


Strictly necessary cookies:

They are essential Cookies because they guarantee navigation on the website and the use of its features, such as accessing secure areas of websites, "shopping carts" or "e-billing". These Cookies do not collect information about the user that can be used for marketing purposes or to identify user visits to websites. As these are Cookies that are strictly necessary for the purpose of providing a service expressly requested by the user, this category of Cookies, unlike the others, cannot be deactivated or declined.


traffic analysis

For the purpose of monitoring visitor traffic, this website uses google analytics which installs the following cookies:

Cookie          _cc781905-5cde-3194 -bb3b-136bad5cf58d_     Tipo      _cc781905 -5cde-3194-bb3b-136bad5cf58d_         _cc781905-5cde-3194- bb3b-136bad5cf58d_           _cc781905- 5cde-3194-bb3b-136bad5cf58d_   Function  _cc781905 -5cde-3194-bb3b-136bad5cf58d_         _cc781905-5cde-3194- bb3b-136bad5cf58d_           _cc781905- 5cde-3194-bb3b-136bad5cf58d_         _cc781905-5cde-3194-bb3b -136bad5cf58d_           _cc781905-5cde -3194-bb3b-136bad5cf58d_Expires

__utma          Persistente_cc781905-5cde-3194 -bb3b-136bad5cf58d_        Tempo de visita de um utilizador._cc781905-5cde- 3194-bb3b-136bad5cf58d_                     _cc781905-5cde-3194 -bb3b-136bad5cf58d_2 years

__utmb          Persistente_cc781905-5cde-3194 -bb3b-136bad5cf58d_           _cc781905 -5cde-3194-bb3b-136bad5cf58d_ Regista a saída do visitante        _cc781905- 5cde-3194-bb3b-136bad5cf58d_         _cc781905-5cde-3194-bb3b -136bad5cf58d_     _cc781905-5cde-3194 -bb3b-136bad5cf58d_30 minutes

__utmc          Persistente_cc781905-5cde-3194 -bb3b-136bad5cf58d_           _cc781905 -5cde-3194-bb3b-136bad5cf58d_   Calcula o tempo de visita      _cc781905- 5cde-3194-bb3b-136bad5cf58d_         _cc781905-5cde-3194-bb3b -136bad5cf58d_     _cc781905-5cde-3194-bb 3b-136bad5cf58d_   30 minutes

__utmt          _cc781905-5cde-3194 -bb3b-136bad5cf58d_Persistente          _cc781905- 5cde-3194-bb3b-136bad5cf58d_     Regista o tempo limite    _cc781905-5cde- 3194-bb3b-136bad5cf58d_               _cc781905-5cde-3194-bb3b-1 36bad5cf58d_       _cc781905-5cde-36d-bb-319 minutes

__utmz          Persistente_cc781905-5cde-3194 -bb3b-136bad5cf58d_           _cc781905 -5cde-3194-bb3b-136bad5cf58d_Regista a origem do visitante        _cc781905-5cde -3194-bb3b-136bad5cf58d_         _cc781905-5cde-3194-bb3b- 136bad5cf58d_     _cc781905-5cde-3194 -bb3b-136bad5cf58d_ 6 hours

_ga          _cc781905-5cde-3194 -bb3b-136bad5cf58d_     Persistente      _cc781905 -5cde-3194-bb3b-136bad5cf58d_ usado para distinguir diferentes visitantes        _cc781905- 5cde-3194-bb3b-136bad5cf58d_    2 Years

How google uses the information collected


The user may configure his computer so that it rejects the installation of the aforementioned "Cookie". The cookie will not use any information collection technology to recover information on the user's computer equipment, it is just an identifier.

For more information about cookies and how they work, see:
Turn off google cookies add-on 


Performance cookies:

These Cookies collect information about how you use the website, for example, which pages you visit most often or if you receive error messages. These Cookies do not collect information that identifies the user. All information collected by this type of Cookies is completely anonymous and only serves the purpose of optimizing website navigation. They are not intended to provide targeted marketing campaigns. These Cookies are only intended to allow improvements to the website and its performance.

Functional cookies:
These Cookies allow the website to remember information about the choices made by the user, such as the username, the language, the region from which the website is accessed, and allow the user to customize their experience of using the website. These Cookies are also used to remember the changes that you have made to the configuration of the website, namely, the type and font size, colors, and arrangement of information on the pages. They may also serve to provide a given function, for example, viewing a video or participating in a blog as requested by the user. However, Cookies that have the objective of providing targeted marketing campaigns do not integrate this concept. The information collected is anonymous and does not make it possible to track your path on other websites.

Targeting cookies:
These Cookies collect information about the user's usage habits of a browser, recording uses of the website. They are used to provide more targeted and user-friendly marketing campaigns. These Cookies are always permanent. They do not collect information that allows for the personal identification of the user, although they may contain a key that allows distinguishing individual use preferences or store a code that allows translating a set of habits or preferences for use.


Manage Cookies on this website

By continuing to browse this site, and unless you have disabled Cookies, you agree to their use on this device, in accordance with this Cookies Policy. By opting out, all or some parts of this site may not function properly.

You can, at any time, control the way Cookies are stored on your device or, alternatively, remove them, for which you only need to change your browser settings. As mentioned, you should bear in mind that changing these settings may impact the proper and correct functioning of the site. This website uses Cookies to improve your navigation and some of our internet services require the "cookies enable" option in the browsers of their computers. This option, in addition to allowing the establishment of secure sessions, also allows ensuring the respective data protection.

For more information on how to manage Cookies, please consult the sections "What happens if I disable the Cookies option in my browser?" and "How to disable/enable Cookies?"


What happens if I disable the Cookies option in my browser?

The most recent browsers provide the option to accept or decline the recording of Cookies. This is a global setting applied to all sites you visit. If you disable the option to record Cookies in your browser, your device will no longer accept Cookies from the websites you visit, which may mean that you will have difficulties accessing secure areas and will not have the best user experience.


Disable/Enable Cookies

If you want to change the Cookies setting or disable Cookies in your browser, please read this section and follow the detailed instructions below. Please note that by opting out, all or some parts of this site may not function correctly or properly.
browser types
To disable/enable Cookies


Internet Explorer v6.x or higher

  • Select "Tools" from the main bar at the top of the screen

  • Select "Internet Options"

  • Select the 'Privacy' tag at the top of the pop-up window and click 'Advanced Options' in the 'Settings' window

  • Select "Override automatic cookie handling"

  • Deactivate/Activate "First Party" by selecting "Reject"

  • Deactivate/Activate "Third Party" by selecting "Reject"

  • Deactivate/Active "Always allow session Cookies"

  • Click "OK"


Firefox v.9 or higher

  • Select "Tools" from the main bar at the top of the screen

  • Select "Options"

  • Select the "Privacy" tag at the top of the window.

  • In the "History" area, in the "Firefox with:" options

  • Select "Use custom settings for history"

  • Deactivate/Active "Accept cookies from site "Reject"

  • Click "OK"


Google Chrome v.24 or higher

  • Select "Chrome menu" from the main bar at the top of the screen

  • Select "Settings"

  • Select "show advanced settings"

  • Select the "Privacy" tag at the top of the window.

  • In the "Privacy" area, select the 'Content settings' option

  • Select "Block sites from setting any data"

  • Disable / Enable the "Ignore exceptions and block third-party cookies from being set"

  • Click "OK"


intellectual property rights

As the entity responsible for the management and development of this website, URC, Lda, also known as urc. It complies with applicable legislation and best practices in the field of security and personal data protection. The contents on this website do not constitute an advice or suggestion, nor do they establish any contractual relationship of liability for the visitor.

The contents of this site are protected by copyright and related rights, as well as by industrial property rights under Portuguese and European Union laws, or international conventions, and these cannot be used outside of the admitted conditions.



The contents made available on this site constitute information of a general nature, and are not necessarily exhaustive or permanently updated. Such contents do not constitute advice or suggestion, nor do they establish any contractual relationship of responsibility. urc reserves the right to change, add or remove part of the contents without prior notice. urc is not responsible for any losses or damages suffered, directly or indirectly, by any user, in relation to the information contained in this site. urc is not responsible for the accuracy, quality, safety, legality or lawfulness, including compliance with the rules regarding copyright and related rights, in relation to content, products or services contained in this website and that have been provided by third parties, including, through links to other sites.


Consumer disputes

In the event of a consumer dispute, the consumer may resort to the following alternative consumer dispute resolution entity:
Lisbon Consumer Dispute Arbitration Center
Tel: 218807030

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